{"id":251,"date":"2010-10-06T21:57:07","date_gmt":"2010-10-06T17:57:07","guid":{"rendered":"https:\/\/mideastposts.com\/?p=251"},"modified":"2010-10-06T21:58:37","modified_gmt":"2010-10-06T17:58:37","slug":"surprise-poll-banks-failing-to-win-over-customers","status":"publish","type":"post","link":"https:\/\/mideastposts.com\/middle-east-business\/middle-east-banking-analysis\/surprise-poll-banks-failing-to-win-over-customers\/","title":{"rendered":"&#8216;Surprise&#8217; Poll &#8211; Banks failing to win over customers"},"content":{"rendered":"<p><a href=\"https:\/\/mideastposts.com\/wp-content\/uploads\/2010\/10\/banksters.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-252\" title=\"banksters\" src=\"https:\/\/mideastposts.com\/wp-content\/uploads\/2010\/10\/banksters-300x193.jpg\" alt=\"\" width=\"300\" height=\"193\" \/><\/a>I&#8217;m being predictable, I know, but there&#8217;s no way on earth I&#8217;d  let the news that customers are unhappy with their banks pass me by  without comment.<\/p>\n<p>A poll by YouGov, full details on Zawya, has  found that 20% of people are highly upset with their bank, while fully  50% of consumers would not recommend their bank to a friend. 42% cite  the main reason for their dissatisfaction is the lack of priority banks  give to customer service. Some 40% of people have cancelled a credit  card.<\/p>\n<p>I am shocked, people, deeply shocked.<\/p>\n<p>Why aren&#8217;t the  figures higher? Nobody I know who lives in the UAE is happy with their  bank. Nobody has ever been able to recommend their bank to me. The one  time I bit the bullet and tried to flee ever having to deal with the  hapless goons at my bank, Lloyds Jumeirah failed to open our account  without a litany of stupid mistakes that finally had us giving up and  sticking with the devil we, sadly, know all too well.<\/p>\n<p>Actually,  one reason why the figures may not be as high as I thought is that  between them, the &#8216;most used banks&#8217; are Dubai Islamic Bank and HSBC &#8211;  and between them, they account for only 21% of respondents to the  survey.<\/p>\n<p>I&#8217;m saying nothing about DIB, you understand&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nobody I know who lives in the UAE is happy with their bank&#8230; Nobody has ever been able to recommend their bank to me. <\/p>\n","protected":false},"author":3,"featured_media":252,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[69],"tags":[18289,197,43,162],"_links":{"self":[{"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/posts\/251"}],"collection":[{"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/comments?post=251"}],"version-history":[{"count":0,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/posts\/251\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/media\/252"}],"wp:attachment":[{"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/media?parent=251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/categories?post=251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mideastposts.com\/wp-json\/wp\/v2\/tags?post=251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}